Frequently Asked Questions



Why do we ask that there is no talking in the Chill Out room?

What is the best way to find a hair stylist or a massage therapist?

Should I buy the products that my stylist is recommending?

What should I tip?

What if I want a new look but am nervous to make the change?

Do I really need a haircut every 4-6 weeks?

Should I wash my hair prior to coming in for a color/chemical service?

How can I make my salon color last longer?

Why does my red hair color fade so quickly?

I feel as if I am losing more hair that normal! Help!

Can I bring my own music on my Ipod to listen to during my massage?

Do I have to be completely undressed to get a massage?

How should I prepare for my massage therapy session?

Why do I need to drink water after a massage?

How often should I get a massage?

What are the proven benefits of massage?

When should I not receive a massage?

How long should a basic manicure last?

What is shellac?

How can I prevent and treat calluses?

How can I keep from getting ingrown hairs after a waxing service?

Does waxing hurt?

How long will my waxing last?

How long does my hair need to be before I can wax?